As a homeowner, dealing with a malfunctioning heat pump can be a source of stress, especially during the peak seasons of summer and winter. Heat pumps are a reliable and efficient means of heating and cooling your home, but like all household appliances, they can run into problems. Below, we explore some common heat pump issues and offer troubleshooting tips to help keep your system running smoothly.

Heat Pump Not Heating or Cooling
One of the most common issues homeowners face with heat pumps is a failure to adequately heat or cool the home. Firstly, check your thermostat settings to ensure they are set correctly for heating or cooling. Sometimes, the issue could be as simple as incorrect thermostat settings or a thermostat calibration issue.
If your thermostat settings are correct, the next step is to examine the air filters and coils. Dirty air filters can restrict airflow, significantly reducing the efficiency of your heat pump. Replace or clean the air filters every three to four months or as recommended by the manufacturer. Similarly, dirt accumulated on the coils can inhibit the heat exchange process, impacting the heating and cooling efficiency. Outdoor coils should be inspected and cleaned regularly to ensure proper functioning.
Heat Pump Running Constantly
If your heat pump is constantly running, it could be due to several reasons such as incorrect thermostat settings, a dirty air filter, or a low refrigerant charge. Setting the thermostat to a reasonable temperature and ensuring that air filters are clean can address the first two issues. However, a low refrigerant charge is a more technical problem that will need the expertise of a qualified HVAC professional.
Strange Noises from Heat Pump
Unusual noises emanating from your heat pump, such as grinding, buzzing, or screeching, can indicate a more serious problem. These noises could be a sign of a failing motor, loose parts, or other mechanical issues. It is crucial not to ignore these sounds as they can lead to bigger problems if unaddressed. Calling an HVAC technician is the best course of action in this situation.
Heat Pump Freezing Up
During the colder months, it’s normal for the heat pump’s outdoor unit to frost over, but it should defrost itself after a short period. However, if you notice the unit is completely frozen or the defrost cycle isn’t functioning properly, it could be due to issues such as a malfunctioning defrost control, a faulty sensor, or low refrigerant levels. While you can check for and remove any visible obstructions like leaves or snow around the unit, any further troubleshooting for these issues should be conducted by professionals.
When To Call a Professional
Some heat pump issues can be fixed with simple homeowner troubleshooting. However, complex problems associated with components like the compressor, refrigerant, electrical failures, or when you’re unable to diagnose the issue, require professional intervention. Attempting to fix these problems on your own can lead to more damage or even void your warranty.
Seeking Expert Help in Drexel Hill, PA
If you have exhausted all basic troubleshooting steps for your heat pump without success, it’s time to call in the experts. Perfect Degree HVAC has a team of skilled professionals ready to diagnose and fix your heat pump issues efficiently. Don’t let a malfunctioning heat pump disrupt your comfort.
Contact Perfect Degree HVAC Today
For residents of Drexel Hill, PA, facing unresolved heat pump issues, Perfect Degree HVAC is here to help. You can reach out to us by calling (610) 579-1984 or fill out our online form on our website. Our team of experienced technicians is devoted to restoring the comfort of your home with prompt and reliable service.